Terms of Service

Effective Date: May 2, 2026 | Last Updated: May 2, 2026

These Terms of Service ("Terms") govern your use of the Cinch MEP website at cinchmep.com and the load-calculation services provided by Cincture Holdings LLC dba Cinch MEP ("Company," "we," "us"). By submitting a project inquiry or purchasing services, you agree to these Terms.

1. Services

Cinch MEP provides residential HVAC load-calculation services in the state of Texas, including:

Manual J — Residential heating and cooling load calculations
Manual D — Residential duct system design
Manual S — Equipment selection and sizing

Services are performed in accordance with ACCA (Air Conditioning Contractors of America) standards.

2. Service Area

Cinch MEP currently provides services for projects located in the state of Texas only. Projects outside Texas will not be accepted.

3. Pricing

Service	Price Range
Manual J Only	$249 – $299
Manual J + D + S (Full Package)	$499 – $599
Rush — Same Day	+$150
Rush — Next Business Day	+$75

Final pricing is confirmed in your quote after project details are reviewed. Prices are subject to change without notice, but your quoted price is locked for 30 days from quote date.

4. Payment

Payment is due before delivery of completed calculations
Accepted payment methods: major credit cards and debit cards via Stripe
Invoices are issued through our secure Stripe payment portal
Rush fees are non-refundable once work has begun

5. Project Intake and Turnaround

Standard turnaround: 3–5 business days from receipt of complete project information and payment
Rush same-day: order and payment received by 10:00 AM CST
Rush next-day: order and payment received by 3:00 PM CST
Incomplete project submissions will delay the clock until all required information is received

6. Deliverables

Completed calculations will be delivered as PDF documents via email. Deliverables include:

Manual J: completed ACCA-compliant load calculation report
Manual D: duct sizing worksheet and layout recommendations
Manual S: equipment selection summary

7. Revisions

One (1) round of revisions is included per project if the revision results from incomplete or incorrect information you provided in the original submission. Additional revisions due to design changes requested after delivery are subject to additional fees.

8. Permits and Code Compliance

    Important: Cinch MEP's calculations are load-calculation tools to support design decisions and contractor permit submissions. We do not guarantee permit approval by any jurisdiction. Permit acceptance is determined by the local Authority Having Jurisdiction (AHJ). You are responsible for confirming all local code requirements.
  

9. Refunds

Full refund if work has not yet begun (within 24 hours of payment)
No refunds once calculations are underway or completed
Rush fees are non-refundable once work has begun regardless of timing
If we are unable to complete your project, a full refund will be issued

10. Client Responsibilities

You agree to provide accurate and complete project information. Errors in deliverables resulting from inaccurate or incomplete information provided by you are not the responsibility of Cinch MEP. Re-work due to client-provided errors will be quoted and billed separately.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Cinch MEP's total liability arising out of or related to these Terms or the services shall not exceed the amount you paid for the specific project at issue. We are not liable for indirect, incidental, special, or consequential damages, including lost profits, loss of business, or project delays.

12. Intellectual Property

Completed calculation deliverables are licensed to you for use on the specific project described in your intake submission. Cinch MEP retains ownership of its methodologies, templates, and software tools used in producing deliverables.

13. SMS / Text Messaging Program

Program Name: Cinch MEP SMS Alerts
Program Description: Transactional SMS messages related to your Cinch MEP project — including submission confirmations, project status updates, quote delivery, and completion notices.

Message frequency varies based on project activity (typically 2–5 messages per project)
Message and data rates may apply
To opt out at any time, reply STOP to any message
To request help, reply HELP or contact us at info@cinchmep.com or (replace with business line once provisioned)
We do not share your phone number with third parties for marketing purposes

14. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Collin County, Texas.

15. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date. Your continued use of our services constitutes acceptance.

16. Contact

Email: info@cinchmep.com
Business: Cincture Holdings LLC dba Cinch MEP
Location: McKinney, Texas